1.2 Systemic Development and Leadership
Elements of Enterneering®/For Better Classification/Systemic Development and Leadership
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Systemic Enterprise Leadership: A Holistic Approach to Corporate Success in the 21st Century
1. What is Systemic Thinking?
Systemic thinking is an approach that shifts the focus from isolated actions or departments to a comprehensive understanding of an organisation as a complex, interconnected system. Within the context of corporate management and organisational development, it emphasises the interrelationships between the various elements within an organisation, such as processes, people, culture, and structure. By viewing these components not as separate parts but as a whole, systemic thinking helps organisations identify and address the root causes of problems rather than merely treating symptoms.
Traditional management approaches, by contrast, tend to focus on linear, functional, and hierarchical models where departments or units operate largely in isolation from each other. These methods often assume that if each department performs optimally, the overall organisation will too. However, such an approach overlooks the interdependencies and feedback loops that are critical to long-term organisational success. Systemic thinking allows leaders to understand these dynamic interactions and create strategies that optimise the organisation as a whole.
Moreover, systemic thinking encourages a long-term perspective. Instead of focusing on short-term objectives, it aims to develop sustainable solutions by understanding the ripple effects of decisions and changes. This approach has become increasingly important in today’s volatile business environment, where interconnectedness, complexity, and rapid change define the corporate landscape.
2. How Does the Systemic Approach Work?
The systemic approach is grounded in a deep understanding of an organisation’s interconnections and the feedback mechanisms that drive its performance. Leaders must work through a structured process that aligns both individual actions and organisational strategies. The implementation of this approach can be broken down into the following five spheres that guide leaders through its adoption and application.
1. Awareness, Understanding, Classification
The initial step in adopting a systemic approach involves developing a thorough awareness of the discipline. Leaders must understand the core features of systemic thinking, including its focus on interrelationships, holistic views, and the recognition that changes in one part of the organisation can have cascading effects. It is also essential for leaders to differentiate the systemic approach from traditional management methodologies. This understanding enables them to see how it addresses modern business challenges more effectively than outdated models, and why it offers a better framework for driving long-term organisational success.
Leaders must also recognise the relevance of the systemic approach for their specific organisation. Understanding how systemic principles can be applied within the context of their industry, corporate culture, and strategic goals is critical to ensuring that the approach delivers meaningful results.
2. Necessity, Role Understanding, Acceptance
Once a foundational understanding is in place, the next step is to delve into the complexities of interrelationships within the organisation. Leaders must recognise that the organisation operates as a network of interconnected elements. A change in one area, such as a process overhaul or a shift in company culture, can trigger significant effects elsewhere, either positively or negatively. Leaders must be mindful of these interdependencies and the cause-and-effect relationships that define how the organisation functions.
This step also involves recognising the importance of alignment and goal-setting. Organisational success is contingent upon a shared vision and common objectives across all levels. Leaders should ensure that everyone, from entry-level employees to senior executives, is aligned with the organisation’s goals. A clear understanding of one’s role in achieving these objectives, along with a personal sense of accountability, is vital.
Leaders also need to recognise that their thoughts and actions have a direct impact on the broader system. Self-awareness is key – understanding how their decisions, behaviour, and leadership style influence the organisation is an integral part of the systemic approach. Furthermore, it is important to accept that certain external factors are beyond personal control. A systemic leader understands the limits of their influence, focusing their efforts on areas where they can make a meaningful difference while accepting uncontrollable variables.
3. State Analysis, Need for Action, Target and Action Plan
With an understanding of interdependencies and personal role awareness in place, the next stage is to analyse the organisation’s current state. This involves a thorough examination of the organisation’s existing culture, processes, structures, and performance metrics. Leaders must conduct an honest and objective assessment to identify areas of strength and areas in need of improvement.
Once the current state is understood, leaders can identify specific needs for action. This involves determining where changes are necessary to achieve the organisation’s goals and improve overall performance. The analysis should lead to the formulation of clear development and change objectives, which should be aligned with the company’s strategic direction.
The next step is creating a comprehensive action plan. This plan outlines the specific initiatives, steps, and resources required to address the identified needs and objectives. A clear action plan provides a roadmap for execution, ensuring that the systemic changes are implemented in a structured and coherent way. Leaders must also consider potential obstacles or resistance to change and proactively address these challenges as part of the implementation strategy.
4. Personal Tasks, Personality Development, Leadership
A key aspect of systemic enterprise leadership is personal growth. As leaders are responsible for guiding organisational change, they must first understand the tasks and responsibilities that cannot be delegated. These tasks are often the most impactful ones, directly influencing the system’s performance. A leader must embrace these duties, recognising that their personal involvement is essential for driving the organisation forward.
Leaders must also engage in continuous personal development. This involves recognising areas where their skills, emotional intelligence, and leadership style need improvement. Personal growth is not just about acquiring new knowledge; it also involves introspection and self-awareness. Leaders should work on their ability to inspire others, manage conflict, communicate effectively, and foster a culture of trust and collaboration.
Effective self-leadership is crucial in this context. Leaders who can lead themselves with purpose and clarity can inspire their teams and model the behaviour they want to see in others. Recognising one’s personal strengths and weaknesses – and actively working to enhance personal capabilities – is essential for ensuring the success of a systemic approach to leadership.
5. Delegation, Promotion, Sponsoring, Empowerment
A critical component of systemic leadership is the ability to delegate effectively. Leaders must recognise tasks that are better suited for others in the organisation and assign these responsibilities to the right individuals. This requires a keen understanding of the team’s strengths and weaknesses, ensuring that each task is handled by someone with the appropriate skills and potential.
Additionally, leaders should be proactive in promoting and sponsoring their team members. This involves identifying potential leaders within the organisation, providing them with opportunities to grow, and offering support as they take on new challenges. Through promotion and sponsorship, leaders not only ensure the development of their people but also create a culture of upward mobility and career growth.
Empowerment is another cornerstone of the systemic approach. Leaders must recognise areas where people and teams require more autonomy and decision-making power. By empowering individuals at all levels of the organisation, leaders foster ownership and accountability, which can lead to more innovative and efficient solutions. When employees feel empowered, they are more likely to take initiative, collaborate across functions, and drive change in ways that align with the organisation’s strategic objectives.
3. The Three Pillars of Culture, People, and Organisation
For the systemic approach to thrive, three pillars must be nurtured: corporate culture, people management, and corporate organisation. These elements are foundational for systemic leadership and must work together to create a high-performing organisation.
- Corporate Culture: The corporate culture sets the tone for how people behave, collaborate, and innovate. Leaders must cultivate a culture of openness, trust, and shared values. An adaptive culture that encourages learning, innovation, and continuous improvement is vital for sustaining systemic leadership. For example, companies like Google have created cultures that empower employees to innovate, take risks, and work collaboratively, fostering an environment where systemic thinking can flourish.
- People Management: Effective people management goes beyond hiring and training. It involves recognising the potential in employees, understanding their motivations, and fostering an environment where they can thrive. People are the lifeblood of any organisation, and systemic leadership emphasises the importance of aligning talent with organisational goals. By focusing on empowerment, engagement, and growth, leaders create an environment where people are motivated to contribute to the organisation’s success.
- Corporate Organisation: The corporate organisation should facilitate collaboration, agility, and adaptability. A systemic approach encourages leaders to think about how the structure can be optimised to promote cross-functional teamwork and align with strategic goals. Whether it is restructuring teams, implementing agile practices, or introducing flexible work arrangements, the organisational structure should reflect the needs of the business and support the systemic approach.
4. Systemic Approaches to Understand Entrepreneurship
In today’s rapidly changing business landscape, systemic thinking is especially important for entrepreneurs. The complexities of a digital, VUCA (Volatility, Uncertainty, Complexity, Ambiguity) and BANI (Brittleness, Anxiety, Nonlinearity, Incomprehensibility) world require entrepreneurs to adapt quickly, understand market dynamics, and make decisions with foresight.
A systemic approach equips entrepreneurs with the ability to see beyond immediate challenges and focus on long-term sustainability. By understanding how various factors – such as market trends, customer needs, and technological advancements – interact, entrepreneurs can make informed decisions that drive growth. Furthermore, this approach helps entrepreneurs build resilience, as they become adept at navigating uncertainty and leveraging feedback loops to refine their strategies.
5. Systemic Enterprise Leadership as a Foundation for Sustainable Growth and Operational Excellence
Systemic leadership is not only about organisational structure or process improvement; it is also the foundation for operational excellence. Without effective leadership, operational excellence remains an unattainable goal. Systemic leadership creates an environment where continuous improvement is embedded into the organisation’s culture.
Through the systemic approach, leaders align people, processes, and strategies toward achieving high performance. This alignment leads to improved efficiency, innovation, and overall business success. Companies like Toyota have exemplified this concept through lean management principles, where continuous improvement (Kaizen) is integrated into every level of the organisation, ensuring both short-term results and long-term sustainability.
Conclusion
Systemic Enterprise Leadership is a powerful framework for navigating today’s complex and interconnected business environment. By embracing systemic thinking, understanding the critical pillars of culture, people, and organisation, and aligning leadership practices with the demands of the digital age, businesses can thrive and achieve sustainable growth. This holistic approach not only drives operational excellence but also fosters smart entrepreneurship, positioning organisations to navigate the challenges of the 21st century.